Manuscript Number : SHISRRJ214240

Digital Banking : A Survey Report

Authors(1) :-Dr. Umesh Kumar

This paper discusses the prominence of DB, the development of banking system in India before and after independence. It discusses the four stages of development. The DB is an important innovation of the 20th century. Transactions of DB traditional banking practices such as cash deposit and withdrawal at tellers, passbook printing, fund transfer, investment in deposits, demat accounts and other services will be done online instead of visiting bank branches. DB gives the privilege to easily access and run banking operations 24/7. DB can be done through ATM, Laptop, Tablet, Cell Phone, Kiosk. The banking sector will get many resources due to organization as effective DB implementation, cost reduction, easy to grow, achieving high consumer interest. The main advantages from the customer's point of view, a great time-saving for customers, simple maintenance. DB provides benefits for the society like ease of use, low cost, ease, continuity in transactions, eliminating the risk of carrying heavy cash etc. DB faces challenges like financial, psychological, privacy, security issue, various types of risks have to face. The purpose of this study is to evaluate the latest DB access to the end customers discussed in this chapter. The research goal is to understand the factors affecting DB services, awareness among customers towards DB services, to analyze the impact of DB on the efficiency of banks and to analyze the loopholes and security features for DB services.

Authors and Affiliations

Dr. Umesh Kumar
Assistant Professor, Department of Commerce, K.A. P.G. College, Kasganj, India

Banking Sector, Digital Banking, IT, Internet, Mobile Banking

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Publication Details

Published in : Volume 2 | Issue 3 | May-June 2019
Date of Publication : 2019-05-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 211-221
Manuscript Number : SHISRRJ214240
Publisher : Shauryam Research Institute

ISSN : 2581-6306

Cite This Article :

Dr. Umesh Kumar, "Digital Banking : A Survey Report", Shodhshauryam, International Scientific Refereed Research Journal (SHISRRJ), ISSN : 2581-6306, Volume 2, Issue 3, pp.211-221, May-June.2019
URL : https://shisrrj.com/SHISRRJ214240

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